IDMint: Passport Photo Maker Support
Help for the IDMint: Passport Photo Maker iPhone app
For support, email wanglingbo0227@126.com. Please include your app version, iOS version, and device model. Do not send sensitive photos or personal information.
Why can’t I save a photo?
In iOS Settings, find Passport Photo and allow photo access. To save an export, the app needs permission to add photos.
Why does automatic positioning not work?
Use a well-lit, front-facing portrait with a simple background. You can always adjust the crop manually if a face is not detected.
Where are my photos processed?
Photo processing happens on your device. The app does not upload photos or require an account.
IDMint 证件照制作 支持
如需帮助，请发送邮件至 wanglingbo0227@126.com。请附上应用版本、iOS 版本和设备型号，不要发送敏感照片或个人信息。
为什么无法保存照片？
请在 iOS“设置”中找到“证件照制作”，并允许照片访问。保存成品需要允许本应用添加照片。
为什么自动构图没有生效？
请使用光线充足、正面且背景简单的照片。如果未检测到人脸，也可以手动调整裁切位置。
照片在哪里处理？
照片始终在你的设备上处理。本应用不会上传照片，也不需要账号。