Support
Questions, bug reports and feature requests are all welcome. Please include your macOS version and what you were doing when the problem happened — it makes fixes much faster.
macOS protects your files, and a sandboxed app can't look at them until you say so. On first launch Eos opens the standard macOS file picker so you can grant access to your home folder — that's where virtually all reclaimable space lives (caches, logs, downloads, developer files). You grant it once; after that Eos scans with no further prompts. You can revoke access at any time.
No. Every item is listed for your review, and a final confirmation shows exactly what will be removed, how much it frees, and where it goes. Items are moved to the Trash, so you can put them back. Only if you explicitly choose “Delete Permanently” is removal irreversible.
Yes — open the Trash, find the item, and choose “Put Back.” Eos never bypasses the Trash unless you deliberately pick the permanent-delete option.
Apps installed by an installer package are owned by the system, and macOS requires an administrator password to remove them — which a sandboxed app can't provide. When that happens, Eos tells you plainly and offers to reveal the app in Finder so you can drag it to the Trash yourself. Its leftover files are still cleaned up for you.
macOS keeps that list in a protected system database that sandboxed apps can't read. Eos shows the launch agents it can see and gives you a one-tap shortcut to System Settings → General → Login Items, where you can switch the rest on or off.
Never. Eos only removes true caches and rebuildable files. It does not touch app databases, message history, photo libraries, or documents, and it never disguises your app data as “cache.”
No. Eos has no networking code at all — no accounts, no analytics, no ads, no crash reporting. Everything happens on your Mac. See the Privacy Policy.
Yes — free, with no ads, no subscription and no in-app purchases.
Drag Eos from your Applications folder to the Trash. Its settings and logs live in its own sandbox container and are removed with it.